I ordered a set of the MCM 8'' woofers last week and they arrived at my abode probably not quite as they left the warehouse:
I'll be calling MCM to inform them of what happened and hopefully we can get it straightened out since 3/4 speakers I ordered have bent frames. I honestly can't figure out what they did, as it looks like they poured black paint on the box and then jumped on it while it was wet.
We shall see how long it takes MCM to sort things out, hopefully before I'm ready to start building...
Huh, I'm honestly surprised that it happens this often, but I'm glad to hear that MCM has replaced them in the past. You'd think if they got enough damages they'd invest in some better packaging, but I suppose if they are getting UPS to pay for the damages it doesn't matter much. I mean, that's what shipper's insurance is for, right?
Gregory East wrote:Dropped pallet with drivers on bottom, black paint on top
Heh, that would make some sense. Although, sounds like a recipe for a bad day, exploded paint all over? Not my cup of tea.
they came under the truck the black spot is gear oil ,, they came from the mexican gulf,,, well well the sad story is that they may charge you to send them back
There is a very thin line between fail and success. It is very thin so, why are you scared???
MADE
4- OT12'S BETAII
4 T39'S 20" 3012LF LOADED
ON THE BENCH: 2 OT212
[quote="Charles Warwick"]Huh, I'm honestly surprised that it happens this often, but I'm glad to hear that MCM has replaced them in the past. You'd think if they got enough damages they'd invest in some better packaging, but I suppose if they are getting UPS to pay for the damages it doesn't matter much. I mean, that's what shipper's insurance is for, right?
Have you ever tried to file a claim with UPS or the postal service?? You have a better chance of winning the lottery
Charles Warwick wrote:Huh, I'm honestly surprised that it happens this often, but I'm glad to hear that MCM has replaced them in the past. You'd think if they got enough damages they'd invest in some better packaging, but I suppose if they are getting UPS to pay for the damages it doesn't matter much. I mean, that's what shipper's insurance is for, right?
UPS won't cover that damage, because the package is not properly packed. MCM knows about the problem, which originates in China at the factory, as the driver boxes are inadequate. We complained about it for years, finally gave up. They will replace the drivers and eat the return shipping. If that wasn't the case I'd have dropped the driver from the recommended list.
I ordered 2 shielded 5 1/4" MIDS and one of them was dented/bent... they sent me 2 new ones ASAP for no charge and did not ask for the old ones back. Just call them and they will take care of you!
thesoundmechanic wrote: they sent me 2 new ones ASAP for no charge and did not ask for the old ones back.
It is possible to bend the frames back too. Cut a piece of 3/4" plywood as if it was a baffle spacer, sized to fit the driver frame on the inside, with a ten inch diameter on the outside. Cut another piece of plywood also as a ten inch circle, use the two to make a driver 'sandwich', with C clamps pressing the frame back to flat. If you do so without coil rub you're good to go.
