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Problem with DEQ2496

Posted: Mon Jan 16, 2017 11:49 am
by skuzz
I have 2 DEQ2496's currently running on 2 monitor mixes. After a couple of hours of rehearsal, one of them started restarting on its own, operating for a minute or so, and restarting again, constantly. Has anyone run into anything like this? Is it a heat issue? I wouldn't think so, considering both are in the same rack. Is it just a bad unit? I don't think it has happened before this past weekend.

Re: Problem with DEQ2496

Posted: Mon Jan 16, 2017 11:53 am
by CoronaOperator
Try a new IEC power cord. I've had intermittent power issues with mine and the power cord was the fault.

Re: Problem with DEQ2496

Posted: Mon Jan 16, 2017 11:55 am
by Bruce Weldy
CoronaOperator wrote:Try a new IEC power cord. I've had intermittent power issues with mine and the power cord was the fault.
Or just make sure that it's plugged all the way in. Those can get loose in a rack also.

Re: Problem with DEQ2496

Posted: Mon Jan 16, 2017 12:02 pm
by CoronaOperator
With my issue it was plugged in, just bad contacts in the cord

Re: Problem with DEQ2496

Posted: Mon Jan 16, 2017 12:38 pm
by Noclu
Had a similar failure with an other device.
Could be a faulty capacitor.

If there is no Warranty on it, open it and check for "Blown up" Capacitors

Normally a cap should have a flat top, not a rounded "Blown up" one.

Re: Problem with DEQ2496

Posted: Thu Jan 19, 2017 4:49 pm
by skuzz
Seems like it was the power cord. I turned it back on with the same cord (after making sure it was attached properly) and with nothing else running in the rack, it started acting up again. I changed the cord out with the other DEQ in the rack and it hasn't had any problems yet.

Re: Problem with DEQ2496

Posted: Thu Jan 19, 2017 8:05 pm
by David Raehn
I carry dozens of extra IEC cables with my rig.

There always seems to be a couple missing or a band member forgot one or one gets mangled.....

Re: Problem with DEQ2496

Posted: Fri Jan 20, 2017 10:45 am
by dswpro
I have one and it had issues overheating in my amp rack, particularly on a hot day in the sunlight. It would lock up with a memory error requiring a reboot. I have since moved it into an effects rack at FOH and no issues since.